doorchimesuk.co.uk - Shipping and Returns

DoorchimesUK, Shipping and Returns

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DoorchimesUK, Shipping and Returns       Doorbell Ranges Byron SX Range Byron SXi Range Byron Platinum Range Byron TX Range Byron BY Range Byron Accessories Friedland Evo Range Friedland Decor Range Friedland Libra+ Range Grothe Mistral Range Jacob Jensen Doorbells GSM Doorbell Imperial Wind-up Wired Doorbell Buttons Daitem Door EntryTranslatingGarden Office Doorbell Loud Doorbells Technical Information Wireless Doorbells Friedland Doorbells Byron Doorbells Email Email Your Question   Home » Catalog » Shipping and Returns  |  My Account  |  Cart Contents  |  Checkout |  Categories Wind-up Mechanical DoorbellsDoorbells - All MakesFriedland Libra+ WirelessHoneywell DoorbellsPortable Doorbells, WirelessPlug-in Doorbells, WirelessPeriod Style Wireless DoorbellsPeriod Style Wired DoorbellsWall Mounted DoorbellsTwin Packs, WirelessTriple Packs, WirelessMechanical DoorbellsContemporary Style DoorbellsRecordable DoorbellsTubular DoorbellsBell Push Buttons - WiredWired DoorbellsDoorbell Accessories - WiredDoor Phones & IntercomsShop and Office Entry SystemsWired to Wirefree ExtendersIndustrial BellsSmartbel GSM DoorbellGeneral Area Quick Find  Use keywords to find the product you are looking for.Advanced Search Choose Currency UK PoundEuroUS DollarCanadian DollarAustralian DollarNew Zealand DollarSouth African RandSingapore DollarsDenmark KronerSweden KronerSwiss FrancNorway KronerArgentina PesoJapanese Yen Information Byron DoorbellsDelivery ChargesTechnical SupportPurchase OrdersOld Friedland Libra RangeWired DoorbellsShop and Office EntryPeriod WiredNew ProductsAll productsSite MapSmartbel Intelligent DoorbellContact Us More Information Shipping and ReturnsPrivacy NoticeAbout UsLinksContact Us DoorchimesUKWordageand Returns How long will wordage take? How much do I pay for delivery? How much do I pay for wordage when I do not live on the UK Mainland? What is my right to cancel and have a refund? What is your policy on returns under warranty?WordageUK orders placed surpassing 10:00am and fulfilled from stock will normally be dispatched within 2 days for wordage on the next working day by Royal Mail 1st Class, but can be up to 5 working days for non stock, or out of stock, items. Some heavier or longer items will be sent by 2nd matriculation mail or by Royal Mail Parcels. Internet placed orders will receive an email, recommending despatch has taken place.. If we are out of stock on a particular item, we will wait the whole wordage where we expect the item to come into stock within 7 days. We will e-mail you if this is likely. We will unhook part orders where the majority of the items on the order are available, and the outstanding items are unlikely to come into stock within 7 days. In this specimen we will invoice for the whole order including the items out of stock, and teach you of this on the invoice. The wastefulness of the order will be delivered without spare wordage charges. We use Royal Mail 1st and 2ndMatriculationor Royal Mail Parcels for heavier or longer cartons for UK mainland deliveries. International orders are shipped by Airmail with a maximum weight of 2 Kg.WordageCharges: UK and European Union The forfeit of the UK service is based on the order value of the items sent and will be automatically widow on the order form, as follows: ...Up to £12 £1.95 (£1.62 ex. VAT) ...£12.01 - £30 £2.95 (£2.46 ex. VAT) ...£30.01 - £75 £3.95 (£3.36 ex. VAT) ...£75.01 - £150 £4.95 (£4.21 ex. VAT) ...£150.01 - £250 £5.95 (£5.06 ex. VAT) ...£250.01 and whilomSelf-rulingThe weightier way to see the wordage tuition is for you to go through the ownership process but stop at the point where you are requested to personize your purchase. At this stage the wordage charges will have been widow to the total cost, including VAT.WordageCharges: Export We are now worldly-wise to ship most products to any location in the world for the same price as the United Kingdom. Exceptions, are where the packaging weight is over 2Kg, the maximum for Airmail. Please email us if you are concerned, regarding the weight of your order, or wish to have a special quoted price for wordage of heavier parcels. Although export items outside the EU are exempt from VAT, the normal VAT tax content will be used to imbricate the increased shipping cost. The price shown for UK orders in £s, will be the price you pay. Orders will be sent by Airmail, which does not have a tracking facility. Right to Cancel and Returns for Refund We offer a no-quibble returns policy. If you decide you do not need the goods, for any reason, they may be returned within 30 days of receipt (at your own expense) for or a full refund. Prior to dispatching goods for return, you must contact us by email or telephone (tel: 01629 831000) to facilitate the process. The returned package should moreover contain your name, write and the invoice number. Please put a note in the returned package to indicate whether the item is faulty, or just not required. Goods returned must be in the original condition in which they were supplied and include all items of the product and its packaging. Where the packaging needs to be destroyed to open, we winnow return without the external package, however, when the package is a box, and can hands be opened without damage, then we expect the goods to be returned with the box in a new condition. Goods returned for refund should be sent at your expense to: DoorchimesUK, 2 Wyvern House, Old Forge Business Park, Guernsey Rd, Sheffield, S2 4HG NB: Until received, the goods remain your property and we recommend suitable packaging and an towardly level of insurance for their return. All goods and packaging will be checked thoughtfully and the refund processed as soon as possible. Notification of your refund will be sent by Email or through the post. Warranty Returns for Replacement or Repair All products are covered by a minimum 12 month warranty. Some manufacturers offer longer warranty periods. Manufacturer warranties vastitude 12 months are supported by manufacturer only, and not by DoorchimesUK.co.uk. Where a warranty request is required from the manufacturer we will supply copies of the original invoice as a supporting document. We suggest you do not despatch goods without first contacting us by email or telephone (tel:e 01629 831000). The reasons for this are: Past wits has shown that theoretically faulty goods have sometimes been set up incorrectly, or the instructions have not been as comprehensive as they should be. In these situations the quickest solution to getting the equipment working correctly is for us to requite you remoter translating To stave incurring unnecessary wordage charges if we are worldly-wise to resolve the problem. We may require you to return individual components rather than the well-constructed product We can teach you on the most towardly method of returning the goods.Needinggoods under 30 days old will be returned to us at our expense provided you have discussed with us first on the method of return. We will supply you with a FREEPOST address. The returned package should contain your name, address, your invoice number, details of the fault. In most cases, where the product is found to have a valid fault, the warranty permits well-constructed replacement of the needing item self-ruling of charge. However, some manufacturers require that the product is returned to them for repair, or that the repair is carried out by ourselves once the needing components have been supplied by the manufacturer. In these cases the repair under warranty, self-ruling of charge, will take longer. NB: Note that DoorchimesUK cannot be held liable for any consequential financing incurred as a uncontrived result of the faulty goods. Goods returned for repair or replacement should be sent to: DoorchimesUK, 2 Wyvern House, Old Forge Business Park, Guernsey Rd, Sheffield, S2 4HG   Monday 01 October, 2018